MetLife Bangladesh has settled 1,396 Crore Taka claims in the first six months (January – June) of 2025. This amount includes the money customers received as insurance benefits and claims for loss of life and medical needs as stated in the press release.
MetLife Bangladesh’s Chief Executive Officer, Ala Ahmad, said, “The most important part of a customer’s insurance journey is receiving their claims. That’s why we focus on making the process faster, simpler, and more transparent. When customers are aware of how their insurer is settling claims, it helps them stay confident and builds stronger trust in both MetLife and the broader insurance sector.”
Of the total claims settled, claims for health and medical expenses were 146 crore Taka, death claims amounted to 55 crore Taka; and maturity, partial maturity and other benefits were a total of 1,195 crore Taka.
MetLife maintains a consistent track record of timely claims settlement. In the year 2024, MetLife Bangladesh settled the highest claims amount of 2,895 crore Taka among all the life insurance companies in Bangladesh.
Customers of MetLife Bangladesh enjoy the best claims receiving experience as they can submit their claims request online and receive claims money within 3–5 working days. MetLife’s proactive approach and efficient settlement of claims have resulted in customer satisfaction and enhanced trust in the insurance sector.
In Bangladesh, MetLife serves around 1 million individual customers and over 900 corporate clients.
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