In 2023, MetLife Bangladesh settled insurance claims amounting to Tk 2,981 crore. This followed the previous year’s settlement of Tk 2,548 crore to its policyholders in 2022. Over six years leading up to 2023, the company has reportedly cumulatively settled claims exceeding Tk 10,500 crore.
MetLife Bangladesh has significantly improved the claims settlement process through various initiatives. Customers can submit all kinds of claims online and receive their claims within 3 – 5 working days.
Commenting on this, MetLife Bangladesh’s Chief Executive Officer, Ala Ahmad, said, “Over the years, we have relentlessly worked to improve our efficiency in settling claims quickly and more conveniently. Receiving claims is the most important part of a customer’s insurance journey. I believe that our efforts will further strengthen the confidence in Bangladesh’s insurance sector.”
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