The pandemic has impacted the behavior of the consumer in such a way that it has probably changed the business style of retail. Business owners now have to be more precious and creative about what to offer the consumers so that they feel the need to opt for the physical visit. The untimely Covid-19 outbreak has shown us the advantages of staying online. In other words, the pandemic has given the customers a sense of power and kind of established it.
But why the hustle? Simply because the retail businesses are still trying to figure out the post-pandemic game due to the constant shift in customer demand and behavior. With that aim in the core Facebook’s latest study, which looks at how consumer behaviors are evolving, and how businesses can adapt with agility with those sudden shifts and changes.
The 28-page long report titled ‘The New Era of Shopping is Hybrid’ report also talks about various emerging retail trends, and how newer technologies, like AR and VR, are playing a part.
Have a look:
For more updates, be with Markedium.